【飲食・食料品向け】接客ロールプレイング｜印象が変わるマナー2選

"Role-playing is different from the actual work environment, so is it really meaningful?" "What exactly are customer service manners? What should I be mindful of to make a good impression?" For those of you with these questions, this video is a customer service role-playing guide recommended for those working in the food and beverage industry! Based on actual customer service scenarios, it clearly explains: ✔ Smiling voice ✔ Posture and gestures ✔ Product handling ✔ Customer service manners to make a good first impression These are explained in a Before-and-After format. This content is perfect for those working in industries with short customer interaction times, such as restaurants, food retailers, wine shops, and confectionery shops, where you can learn "manners that change the impression"! ⸻ 📍Table of Contents 0:00 OP｜Opening 0:47 01｜Before Customer Service Video 2:00 02｜Point ① Responding with a Smiling Voice 3:55 03｜Point ② Posture and Mannerisms that Enhance Product Value 5:16 04｜After Customer Service Video 6:03 END｜Summary ⸻ ✅ Contents of this Video ・Customer Service Role-Playing for the Food and Beverage Industry ・Customer Service Manners to Improve First Impressions ・How to Create a "Smiling Voice" ・The Mehrabian Rule and its Application to Customer Service ・How to Make a Good Impression in Short Customer Service Sessions ・Posture and Mannerisms that Enhance Product Value ・How to Use Your Hands When Introducing Products ・Customer Service Improvement Points Using Wine Sales as an Example ⸻ ▶︎ Related Videos 【Customer Service Role-Playing】Professional Instructor's Serious Feedback｜What is the Empathy of a Successful Staff Member? 👀    • 【接客ロールプレイング】現役講師が本気フィードバック｜売れるスタッフの共感力とは？   [Customer Service Role-Playing] Definitive Guide | Thorough Explanation of Basic Customer Service Manners Before & After 👀    • 【接客ロールプレイング】マナーの基本｜Before→Afterで徹底解説   ⸻ 💬 Comments Welcome What do you focus on when serving customers? ① Smiling Voice ② Posture & Manners ③ How to Handle Products Please share your thoughts in the comments! 👍 Please also like and subscribe to our channel! ⸻ ■ For Store Managers, Supervisors, and HR Training Managers ・Inconsistent customer service levels among staff ・Too busy to provide proper training ・Want to share the know-how of successful salespeople throughout the store Are you struggling with these kinds of challenges? Professional training aims to establish the on-the-ground know-how shown in the video not just as individual skills, but as a "system" for the entire store. We at Once Around Co., Ltd. are a professional group specializing in enhancing "on-the-ground capabilities" in the apparel industry. We support increased sales through customized training and store consulting tailored to your company's challenges. Please feel free to share and use the videos on this channel as a tool for daily morning meetings and staff training! 💡 Please feel free to contact us via our website first (We will start by hearing about your store's challenges). 👉https://www.once-a.com/contact 🌏Corporate Website https://www.once-a.com/ ⸻ #CustomerServiceRolePlaying #CustomerServiceManners #RestaurantCustomerService #Salesperson #StaffTraining