【接客ロールプレイング】ロープレ大会で接客力が伸びる２つの理由｜迷っている方全員集合！

"Honestly, I'm not sure if I should participate..." "We're short-staffed, so it's difficult to participate..." "The thought of a competition makes me nervous..." For those of you who feel this way, this video will explain why participating in a role-playing competition will "change how you see customer service" We'll focus on two key benefits. ⸻ ✅ What you'll learn from this video 【Benefit 1】Receive expert feedback ・Your customer service strengths and strengths will be articulated (Examples: Natural smile created a sense of security / Excellent questioning skills / Good empathetic reactions) ・Furthermore, areas for improvement will become clear (Examples: The timing of the suggestion was slightly off / A final push would improve it / Expanding the conversation one more step would make it stronger) 【Benefit 2】Gain inspiration and learning from other participants ・Watching other people's customer service is where you learn the most ・You'll gain more insights into things like "the flow of the suggestion," "counter-arguments," and "how to expand the conversation" ⸻ 🗣 Points to Note When Observing (Tips for Making the Competition a "Learning Opportunity") 【Point 1】Find something you like and try to imitate it ・Natural approach ・Empathetic reactions ・How to expand on questions ・How to lead into a proposal 【Point 2】Observe with your own challenges in mind ・Difficulty with natural conversation ・Struggling with how to respond when the customer is hesitant ・Not knowing the right timing for a proposal → By observing with your challenges in mind, you'll find hints for improvement ⸻ 📌 Recommended for: ・Those who are hesitant about participating in a role-playing competition ・Salespeople who want to expand their customer service skills ・Those who want to know their strengths and areas for improvement from a professional perspective ・Those who want to learn how to expand conversations and how to lead into proposals ⸻ 💬 Comments Wanted! Please share your thoughts in the comments, such as "What are you struggling with in role-playing?" or "What insights did you gain from the competition?" ⸻ 👍 Please give us a high rating and subscribe to our channel! We fully support everyone working hard in customer service. 📣 Tips for improving customer service skills are delivered every other Monday at 5:00 PM. Subscribe here ▼    / @oncearoundjapan   ⸻ ■ For Store Managers, Supervisors, and HR Training Managers ・Inconsistent customer service levels among staff ・Too busy on the ground to provide proper training ・Want to share the know-how of successful sales staff throughout the store Are you struggling with these kinds of challenges? Professional training aims to establish the on-the-ground know-how introduced in our videos not just as individual skills, but as a "system" for the entire store. We, Once Around Co., Ltd., are a professional group specializing in enhancing "on-the-ground capabilities" in the apparel industry. We support increased sales with customized training and store consulting tailored to your company's challenges. Please feel free to share and use the videos on this channel as a tool for daily morning meetings and staff training! 💡 Please feel free to contact us via the web first (We will start by hearing about your store's challenges) 👉https://www.once-a.com/contact 🌏Corporate Website https://www.once-a.com/ ⸻ #RolePlaying #RolePlayingCompetition #CustomerServiceSkills #Salesperson #CustomerServiceTraining