【飲食店の接客マニュアル】スタッフの印象がみるみる良くなる！「声の出し方と表情」

Do you often find yourself saying things like "Is that alright?" or "It will be..." when serving customers in restaurants? Actually, those phrases might be unconsciously giving customers a negative impression...! This video not only helps you improve these negative phrases, but also offers eye-opening know-how, such as tips for giving energetic responses by being mindful of the "っ" at the end of words, practicing smiles using "Long Island Iced Tea," and how to use "cushion words" to become a customer service expert! 👀 Business food advisor Ruriko Iwamoto will lecture on practical techniques that can be immediately applied in the field. 🔰 For customer service training and reviewing language use for new staff! 📋 For staff training for store managers and as a model for improving daily operations! This is a complete manual that will make customer service more enjoyable from tomorrow. Please refer to it many times and use it to build customer loyalty and improve your customer service level! ✨ ⏰ Chapter 0:00 Customer service should be fun and energetic! Tips for responding while being mindful of the "っ" sound and moving your body 1:44 Be careful if you're using these!? A collection of customer service phrases to avoid (e.g., "It will be ○○," etc.) 3:14 Improve your impression 100 times more! Practice your smile with "Long Island Iced Tea" 5:05 Does a strong ending sound harsh? How to pronounce a gentle "ka" 5:48 The path to becoming a customer service expert! "Cushioning Words" to Soften Impressions 6:23 Techniques for "Suggestions" that Prevent Complaints and Create a Positive Impression 6:56 Summary (For Creating a Store Full of Smiles) ■Part 1 is Here    • 【飲食店の接客マニュアル🔰】NGな言葉と正しい「7大用語」   ■Interview Cooperation ・Ruriko Iwamoto (Food Business Advisor / Business Food Fun Co., Ltd.) https://www.iwamoto-ruriko.com/ Based on customer service skills cultivated in the restaurant industry and operational knowledge accumulated as a store manager and supervisor, she currently works as a consultant involved in supporting over 20,000 stores for 55 companies. She excels at carefully assessing on-site situations and translating them into easily implementable improvement measures. ・STRADA Kashiwa (Strada) Kashiwa, Chiba Prefecture https://tabelog.com/chiba/A1203/A1203... ■Other "Customer Service Techniques You Can Use Right Now" are here↓    • 今すぐ使える接客術   #RestaurantJob #NewStaff #CustomerServiceManners #RestaurantTraining #CustomerServiceManual