【接客の基本のき】好印象を残せる「声」

Just by raising the tone of your voice, your greeting will be one rank higher! We will introduce some easy techniques to improve the impression you make on customers. This is a training video that you should definitely show to new staff and part-timers who have just started working at a restaurant! ■Click here for other videos by Nakagame    • 先読み接客で満足度アップ！ヒントは「目」と「手」   ■Customer service consultant/Aya Nakagame Former counter chef at the Westin Hotel Tokyo. 25 years of experience in the customer service industry, serving a total of 200,000 people. Using that experience, she is active in a wide range of areas, including seminars at 7-Eleven and major shopping malls, and customer service consulting. Her books include "Customer service techniques that capture the hearts of 80% repeat customers" and "Customer service techniques that capture the hearts of overseas customers and create fans." ■Chapters 00:00 "The basics" taught by a customer service specialist 00:26 Here are the points to make a good impression in one shot! 02:11 How to say "Welcome" in a pleasant way 03:18 When and where to do it? Practice "Welcome" 03:45 To overcome your weaknesses ■Second half    • 先読み接客で満足度アップ！ヒントは「目」と「手」   #Tabelog #TabelogChannel #Restaurant #RestaurantManagement #Izakaya #Training #CustomerService #RestaurantCustomerService #CustomerServiceTechniques #Tabelog #UseItRightAway