In the Ops Seat | Nick Browne from Devyce on VOIP x AI for Recruitment Agencies

Nick Browne, Co-Founder of Devyce, joins RecruitmentOps In the Ops Seat to talk about one of the most overlooked pieces of recruitment tech — the humble phone system. Calling is still the backbone of recruitment, yet many agencies are running on outdated tools that simply weren’t built for modern recruitment teams. Nick shares the story behind Devyce, why traditional telephony struggles in recruitment environments, and how better calling infrastructure can unlock visibility, compliance and performance for operations teams. We also get into the realities of building a RecTech company, what operations leaders should be thinking about when choosing calling platforms, and where communication technology in recruitment is heading next. If you sit in recruitment operations, technology, or leadership - this one will give you a fresh perspective on a tool every recruiter uses daily. In this episode we cover: • The problems with traditional recruitment phone systems • Why modern calling tech matters for ops leaders • Building Devyce and lessons from the RecTech world • What the future of recruitment communication could look like Nick Browne -   / nick-browne-a8a829147   Devyce - https://devyce.com/ 🎙 RecruitmentOps is a platform dedicated to the people who keep recruitment agencies running - the operators, systems thinkers and builders behind the scenes. ------------------------------------------------------ 🟣Proudly powered by Devyce Devyce is a mobile-first, AI-powered communications platform built for recruitment agencies: combining calling, SMS and conversational memory data into an integrated workflow layer that sits at the heart of the agency tech stack More info at https://devyce.com