"Security Doesn't Have to Be an Afterthought": NetApp INSIGHT 2024

Karissa Breen sits down with Haiyan Song, EVP of Intelligence Services at NetApp, live from NetApp INSIGHT 2024, to talk about her recent title change and what it says about where NetApp is headed as a company. Haiyan explains that the shift from "Cloud Ops" to "Intelligence Services" reflects NetApp's broader evolution from a storage company into what they're calling an intelligent data infrastructure company, with unified data storage as the foundation and a growing layer of services built on top to manage and operationalize that data. She talks through why security is no longer treated as an afterthought, with ransomware protection built directly into NetApp's storage, and unpacks what "intelligence for data" actually means in practice: understanding what data you have, classifying it for privacy and compliance, and knowing whether it's actually good enough to train AI models on. They get into the harder problem underneath all of this: data quality and hallucinations. Haiyan is candid that measuring data quality in the context of AI is still an open frontier, and that tracing the lineage of what data trained which model, and why it produced a bad result, is where the industry needs to go next. She also references NetApp's Data Explorer, announced at INSIGHT 2024, as an early step toward giving organizations visibility into their full data estate. The conversation closes on cloud ops as a concept, how it blends developer and SRE roles, why security folded into "DevSecOps" rather than staying separate, and how NetApp is supporting increasingly demanding workloads in the cloud, from SAP to EDA to AI training, as more organizations move beyond simple lift-and-shift migrations. 0:00 – Intro: Haiyan Song on cloud ops and intelligence services at NetApp INSIGHT 2024 0:33 – Why her title changed, and what it reflects about NetApp's evolution 1:58 – How customer perception of NetApp is shifting beyond "just storage" 2:28 – Built-in ransomware protection: security as a first-order feature 3:30 – What "intelligence for data" actually means 4:31 – Introducing Data Explorer, announced at INSIGHT 2024 5:08 – Data quality, hallucinations, and RAG 6:31 – What "high quality data" even looks like 7:46 – Where data quality scoring goes next 8:27 – NetApp's approach to cloud ops and intelligence services 9:48 – What "automation" really solves for customers 10:23 – Emerging trends across NetApp's customer base 11:59 – Supporting more demanding workloads: SAP, EDA, and AI training 13:11 – Defining "cloud ops," and how it differs from DevSecOps #NetAppINSIGHT2024 #IntelligentDataInfrastructure #CyberSecurity #AI #DataQuality #CloudOps #DataGovernance #Ransomware #KBIMedia