Demystifying Microsoft Dynamics 365 for MSP’s: A High-Level Tour of the Product Family

Microsoft Dynamics 365 can feel overwhelming when you’re new to the ecosystem. In this one-hour MSP-focused session, we will provide a clear, high-level map of the Dynamics 365 product family – what it’s built for, how CRM and ERP differ and how they fit into an organization. The goal is clarity – What Dynamics is, what it isn’t and how the product family fits together. If you support clients who are asking about business applications beyond Microsoft 365, this session will help you build a foundational understanding of the Dynamics landscape.