🚨ABSURDO! Agibank manda se retirar e ameaça chamar a Polícia após descobrirmos contrato em branco!

An elderly, physically disabled consumer who cannot read or write sought help after realizing she could not access a loan contract taken out in her name. According to her account, her deceased mother handled the entire situation, having mediated the agreement with the bank. Unsure of how long she would have to repay the debt, and already facing financial difficulties maintaining her home, the consumer repeatedly tried to obtain a copy of the contract from the agency, but without success. The team went to the location and found something even worse: the document presented indicated that the consumer had only stamped her finger on a blank contract, while her mother signed as a witness—also without any information being filled out. Even in this situation, the company refused to clarify the amounts and details of the contract. During the recording, there was tension in the service. Employees tried to prevent filming, claiming privacy rights and threatening to call the police if the team did not leave the premises. The case raises serious questions about the validity of the contract and possible abuses against a consumer in a situation of extreme vulnerability. 📍 Reporting: Daniel Moretto 📷 Images: Gilson Lopes ✂️ Editing: Matuzalém 🧑‍💼 Editor-in-Chief: Veronica Caldas 🏢 Production Center: Fátima de Souza 🎬 Director of Journalism: Daniel Moretto 📲 WHATSAPP: (14) 98839-4430 🔗 https://wa.me/5514988394430 Here, the consumer has a voice. Report, share, and stay alert! #consumeralert #consumerrights #agibank #contract #elderly #bankabuse #complaint