🚨 Financeira pode BLOQUEAR CELULAR por atraso no PAGAMENTO?

Did you miss a payment and your cell phone simply STOPPED working? Be careful! Financial institutions are using apps to block devices of those who are late with payments, but is this legal? We went to the company's headquarters to demand a solution for Mr. Eloi, who was left without his work tool! In this video, the TV ALERTA CONSUMIDOR team shows the behind-the-scenes of a serious complaint in Porto Alegre. Understand why blocking a cell phone due to debt can be considered an abusive practice under the Consumer Protection Code and how you can demand your rights and even seek compensation for moral damages. WHAT YOU WILL SEE IN THIS VIDEO: ✅ The moment we confronted the financial institution at the company's headquarters. ✅ Why a cell phone is considered an ESSENTIAL GOOD by the law. ✅ How to defend yourself against abusive collection practices and coercive methods. ✅ The outcome of Mr. Eloi's case: a victory for the consumer! DON'T STAY SILENT in the face of abuse by large companies! If you are experiencing problems with personal loans, vehicle financing, or abusive interest rates, this video is for you. VIDEO CHAPTERS: 00:00 - Is blocking a cell phone for late payment abusive? 02:15 - The worker's drama with a locked device 05:30 - We arrived at the finance company's headquarters: Things got heated! 08:45 - What the Consumer Protection Code says (Article 42) 12:00 - Court decisions and compensation for moral damages 15:30 - Victory! See how we solved the problem 📌 Subscribe to the channel so you don't miss any reports! 📌 Share this video to alert more people about this practice! 📍 Reporting: Daniel Moretto 📷 Images: Gilson Lopes ✂️ Editing: Matuzalém 🧑‍💼 Editor-in-Chief: Veronica Caldas 🏢 Production Center: Fátima de Souza 🎬 Director of Journalism: Daniel Moretto 📲 WHATSAPP: (14) 98839-4430 🔗 https://wa.me/5514988394430 Here the consumer has a voice. Report, share and stay alert! #consumeralert #blockedphone #consumerrights #financialinstitution #installmentpayment #bankslip #consumerprotectioncode #consumer #complaint #remoteblocking #ConsumerLaw #Finance #Loan #Justice #TVConsumerAlert #DanielMoreto #ConsumerWinning #MoralDamages #FinancialAbuse