Handling objections in the F&I office - Free F&I Training lesson
www.FinanceManagerTraining.com/Upgrade/ In this Free F&I Training lesson, we learn how to handle objections in the F&I office. Objections are when a customer gives you an excuse for why they are declining to purchase an F&I product. In the majority of cases, these excuses are simply a way to get out of the F&I office without creating an awkward situation. But there is a way to handle these objections while making the customer comfortable.
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