Meet Karen: The Heart of Property Management

In this episode, we sit down with Karen from the TBR team to learn more about her story, her deep connection to the Tweed area, and her journey into property management. Karen shares what it was like growing up locally, buying her first home at just 22, travelling overseas with her husband Reuben, and building a family life in the Tweed community. From local schools and sports to weekends spent exploring the creeks, mountains and coastline, this episode gives a real insight into Karen’s love for the area she lives and works in. We also dive into how Karen first joined the TBR team, her connection with Kristen, and how a casual conversation during COVID turned into a major career move. Over the past three years, Karen has grown quickly within the business, becoming a key part of the property management team and building a reputation for her calm approach, attention to detail and strong problem-solving skills. What We Cover: Karen’s background growing up in the Tweed area Buying her first home at 22 and travelling through Europe Her family life with Reuben and their two children Why the Tweed Coast is such a special place to live How Karen first met Kristen before joining the TBR team Her journey into property management over the past three years The importance of communication, calmness and problem-solving in property management Karen’s role managing around 140 properties and supporting the operations team Her goals for 2026, including learning more about sales and attending open homes