Dos and don'ts of user onboarding. #Lyssna #onboarding #ux #userexperience

In this live workshop, Joe Formica and guest Ramli John break down what great onboarding actually looks like. The principles behind it, the mistakes most teams make, and how to fix them fast using real examples and real user feedback. You'll learn: ✔ Why onboarding goes far beyond tooltips and tutorials and how it sets users up for success or failure in every interaction after ✔ The three most common onboarding mistakes and how to spot them in your own product ✔ How to identify the steps and moments that create hesitation, confusion, or doubt ✔ How quick, targeted tests in Lyssna can surface friction points fast 📌 Chapters 00:00 - Introduction & workshop overview 03:35 - Onboarding 101 07:11 - What's the point of an onboarding experience 16:32 - Do’s and don’ts of onboarding. 37.21 - Activity: Fix an onboarding screen 43:17 - Guide and playbook 46.37 - Q & A 53.04 - Wrap up Resources: Sign up for a free Lyssna plan: https://linkly.link/2FUmD Explore our resources: https://www.lyssna.com/resources/ Sign up to a free workshop: https://www.lyssna.com/events/ Onboarding checklist - https://lyssnaonboardingguide.lovable... About the hosts: Joe is the Design Advocate at Lyssna, where he leads workshops, creates educational content, and inspires designers to create great products. With over 10 years of UX and education experience, Joe has taught thousands through hands-on, project-based courses that make learning fun and practical. Ramli John is the founder of Delight Path and bestselling author of Product-Led Onboarding. He helps B2B SaaS companies improve their onboarding experience to boost conversions and reduce churn, and is a sought-after speaker at events like SaaStock and Traction Conference. Connect with us!   / usabilityhubapp     / wearelyssna     / wearelyssna     / wearelyssna