You Have 7 Seconds to Win a Customer for Life. Here's How to Use Them

Customer loyalty isn't built over months — it's won or lost in seconds. Fleet Farm's Michael Donohue and Imagine's Andy House dig into the behavioral science behind first impressions, friction points, and the split-second moments that determine whether a customer comes back. Practical, research-backed, and eye-opening. 🎙️ Speakers: Michael Donohue (Fleet Farm) | Andy House (Imagine) 🎥 Recorded live at RetailSpaces on March 30, 2026, in San Antonio, TX To learn about RetailSpaces, visit: https://www.retailspaces.co Also, check out our blog: https://info.retailspacesevent.com/blog Follow RetailSpaces on social media: LinkedIn:   / retailspaces   X: https://x.com/RetailSpaces_ Instagram:   / retail_spaces   RetailSpaces is produced by influence group: https://influencegrp.com 🔔 Subscribe for more customer experience and retail strategy content. #CustomerLoyalty #RetailExperience #BehavioralScience #CX #RetailSpaces