Getting The Hint From Your Customers | Shift Break Series

Sometimes we hope against hope that we can eventually win the customer over to that one flavor, those later hours of your cafe, or the new menu item that the internet said was a sure-fire winner. Whether it is our own pride or some other reason, we can hang on to things a bit too long and damage our business in the process. Today on Shift Break we will be talking about the signals your customers are sending you regarding your coffee shops hours, menu etc and how we can get the hint, get over our stubbornness, and free ourselves to make discussions informed from the conversation we have with our community. RELATED EPISODES:    • The Conversational Reality of Your Busines...      • Embracing Problems as Blessings | Shift Br...      • 227 : Connecting with Hearts and Minds      • SHIFT BREAK: Make Customer Feedback a Prio...      • Feedback Culture : Making feedback a part ...   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email [email protected] or book a free call now: https://calendly.com/chrisdeferio/30min SPONSORS: Everything you need for back of the house operations https://rattleware.qualitybystainless... The best and most revered espresso machines on the planet https://lamarzoccousa.com CHAPTERS: 0:00 Intro & Sponsor 1:22 Today's Topic Intro/Outro Music: Green Fever by Flash Fluharty on Premium Beat YouTube ID Code: UFT5U52SR0BNGEHN