CHIA'S Ethical Decision-Making Process for Medical Interpreters IN ACTION (Scenario 2) FULL VERSION

Tired of hearing Kelly talk so much? There's a shorter version of this video available here:    • CHIA'S Ethical Decision-Making Process for...   Now that we know all about the California Healthcare Interpreting Association's (CHIA) ethical decision-making process for healthcare interpreters, let's put it to good use! (Please note that scenario 1 is discussed in the class I teach about the ethical decision-making process and does not have its own video). In this scenario, the patient you’re interpreting for begins cursing at the doctor because they’re upset with their medical treatment. They don’t call the doctor any names, but they use a lot of profanity to express how upset they are. I know we're eager to consider what we'd do in this situation, but for the purpose of this exercise, we're going to engage in CHIA's ethical decision-making process to determine the best course of action. This is a great way for us as medical interpreters to look at our actions under a microscope and determine the best course of action using a standardized process! To access CHIA's California Standards for Healthcare interpreters: https://www.chiaonline.org/CHIA-Stand... To watch a video breaking going over the steps of the ethical decision-making process (and how to remember it):    • Memory Tricks for the CHIA Ethical-Decisio...   Did you know? CHIA's code of ethics is only ONE of THREE medical/healthcare interpreting codes of ethics which are required for the U.S. national medical/healthcare interpretation certification exams! To see a comparison of all three codes of ethics:    • Comparing & Contrasting the "Big 3" Medica...   Chapters: 0:00 - Intro 0:57 - Scenario 2: Patient Cursing at the Doctor 02:37 - The CHIA Decision-Making Process 06:40 - Step 1: Ask questions 08:05 - Step 2: State problem, rank ethical principles 09:12 - Step 2, Pt 1: Identify & State Problem 10:35 - Step 2, Pt 2: Rank the ethical principles in applicability 17:12 - Step 3: Clarify personal values 20:13 - Step 4: Possible actions and their risks & benefits 25:02 - Action 1: Don't interpret the bad words 27:35 - Action 2: Just interpret what is said 29:34 - Action 3: Remind the patient that you must interpret 33:03 - Step 5: Choose the action 35:08 - Step 6: Evaluate the outcome