B10 自分に責任のないことでお詫びしない #サービスの本質塾 #クレーム対応の本質

Series: "The Essence of Complaint Handling" Sign up for our email newsletter → https://www.55service.com/newsletter/ For speaking and seminar requests, please contact Tokumune Takahagi of "The Essence of Service School" https://www.55service.com/ ■ "The Essence of Complaint Handling" playlist here ↓    • クレーム対応の本質  あなたの困ったを解決するクレーム救急箱｜サービスの本質塾   *Scheduled to be released on weekdays at 7:00 AM ------------------------------------- For everyone struggling with service issues "The System for Selling Service" is Japan's first website for learning about service. By identifying flaws in service and creating a system for selling service, we can improve Japan's service quality and create a society where customers, staff, and managers can be satisfied and thrive with smiles on their faces. ● You want to perfect true service. ● You're focusing on training, but sales aren't increasing... ● You want to treat your staff as well as your customers. ● You love the service industry. ● You think your job has nothing to do with service. This book is full of helpful tips, ideas, and insights for you. Organizer: Takahagi, Noritoshi