conflict management | strategies and models | leadership and management in nursing

conflict management | strategies and models | leadership and management in nursing By the end of this session the learner will be able to: Define “conflict” Discuss the positive and negative aspects of conflict. Explain causes of conflict. Explain different types of conflict i.e intra personal interpersonal intergroup intragroup Conflict process model Strategies for conflict resolution Filley strategies win lose strategy lose lose strategy win win strategy Thomas Kilamann conflict management model competition accomodation avoidance compromise collaboration #conflict #conflicts #conflictcreator #conflictmanagement #leadershipskills #nursing