communication in management | 7cs of communication | leadership and management in nursing

communication in management | 7cs of communication | leadership and management watch this video to learn about: what is communication process of communication that is: sender, encoding, transmission\message, receiver, decoding, response or feedback. Review the basic principles of communication (7 Cs) i.e 1.Completeness 2.Conciseness 3.Clarity 4.Correctness 5.Consideration 6.Courtesy 7.Concreteness Describe the importance of formal and informal channels of communication in organizations. Understand concepts of organizational and interpersonal communication. Describe the different direction of communication Describe the mode of communication that is: written communication face to face communication telephone communication non verbal communication Describe the factors influencing communication that is; gender and culture. Understand the role of communication in leadership and management in nursing. Assertive communication passive communication aggressive communication passive aggressive communication. #communication #communicationskills #7cs #assertiveness #leadership #management #nursing