The accidental CTO: why small businesses are drowning in 20 different SaaS tools

Most small business owners didn't sign up to be a CTO. But somewhere between the booking software, the payment processor, the email tool, the scheduling app, and 15 other subscriptions — they became one anyway. In this episode, Jove Kuang (FK Innovation Partners) breaks down what he calls the "accidental CTO problem": why SMB owners end up drowning in overlapping SaaS tools that don't talk to each other, how AI is starting to change the equation, and why the "no humans, all software" Silicon Valley playbook actively hurts small business owners. Jove brings a rare combination of 20 years in B2B sales engineering and 10 years investing in commercial real estate — which means he's worked closely with daycare owners, restaurant operators, light manufacturers, and medical tenants who are living this problem every day.