Design Thinking and UX Design for RPA Automation - Process Design and UX Services | Driven 2021

The most important element of successful RPA and Intelligent automation is choosing the business processes that yield the most impact from automation. In this video, we discuss the best practices and tips for discovering, selecting, documenting, and ranking of automation opportunities. Included in the discussion is an overview of Design Thinking and the cognitive, strategic, and practical processes by which process designs are developed and the Workshops, Design Sprint, and Custom Product Development services offered by BP3 Global, Inc. Filmed during the BP3 Global Annual Driven Conference 2021, BP3 Global Enterprise User Experience Design team members, Melissa Lau and Nick Loining provide real-world insight and experiences working with clients. Video Highlights 00:00 Introduction and Program Preview 00:13 Design Thinking and Design Sprints - Goals and Overview 02:00 Design Goals - Organizational Goals for RPA 02:30 Design Services overview BP3 Global, Inc. Workshops, Design Sprints, and Custom Product Development 05:32 Design Sprint Outcomes - Research and Discovery 07:00 Research and Discovery - Understanding the Opportunities for Business Process Improvement through Robotic Process Automation RPA and Process Design 08:48 Suggestions for Clients to Begin - Guerilla Research concepts - Capturing Metrics and The Impact on the human component 11:04 Enterprise Alignment - Understanding Communicating Business Stakeholder and User Goals 15:00 Documenting Goals and Creating Continous Alignment - Team Management and Overcoming Challenges - Tips and Tools 21:51 Design Benefits - BP3 Global Experience and Commitment to Design, UX, and Focused Process 25:50 How to Get Started with BP3 Design Services? What is the most productive way to begin the RPA Automation design process? What are the considerations for Business Process Design Success? 33:07 How to Decide on Business Goals and the Best Practices for Documenting, Capturing, Prioritizing the Roadmap 34:05 What are the Key Elements of the Design Process that Ensure Long-Term Success? 35:56 Surprising Real-Life Examples of What Research Can Uncover - Key to Success 38:19 Prioritizing Your Goals - Best Practices and Tips for Ranking and Team Alignment 43:10 Tips for Starting a Design Engagement for RPA in 2021 For more on BP3 Global and our Enterprise user Design - Design Thinking and UX please visit https://www.bp-3.com/service-areas/us... More About BP3 Global, Inc. BP3 Global Inc. - Services Robotic Process Automation https://www.bp-3.com/service-areas/ro... Artificial Intelligence AI+ML https://www.bp-3.com/service-areas/ar... Application Modernization https://www.bp-3.com/service-areas/ap... Process Automation https://www.bp-3.com/service-areas/pr... End to End Application Support https://www.bp-3.com/service-areas/en... BP3 Global RPA And Intelligent Automation Software and Tool Partners https://www.bp-3.com/partners Follow Us On Social Facebook   / bp3global   Twitter   / bp3global   Linkedin   / bp3-global-inc-   #roboticProcessAutomation #intelligentAutomation #RPAProcessDesign #DesignThinking #UX