Urgent vs Important in Care Management | How to Prioritise Your Workload

Coming back from annual leave to a full inbox, staffing issues, and a long to-do list is something every care manager knows all too well. In this episode of We Lead, Laura Brady Clegg and James Clegg talk through a very real leadership challenge in health and social care: how to prioritise your workload when everything feels urgent. Together, they break down: how to distinguish between what’s urgent and what’s actually important how to organise your to-do list in a way that reduces overwhelm how to make decisions under pressure when time and resources are limited how to regain a sense of control when things feel chaotic This is not theory. It’s a grounded, practical conversation based on real experience in care settings. Key takeaway: Control the controllable. Expect the unexpected. If you manage people in a care home, supported living service, or any health and social care setting, this conversation is for you. This episode is based on broad management experience and does not refer to any specific individuals, organisations or situations. About We Lead Something new for social care managers and those new to it: practical, real-world leadership support. For people in social care, whether managing or moving into management, sharing practical, honest insights to help you lead well. 🎥New episodes every week. 🎧 Available on YouTube and Spotify Subscribe for honest, practical leadership content for care managers.