Mobile Service Playbook: Episode 6 - Stephen Jackson, VP of OEM Partnerships

In Episode 6 of the Mobile Service Playbook, Karl Murphy sits down with Stephen Jackson, VP of OEM Partnerships at Spiffy, to discuss the experiences, partnerships, and lessons that shaped his career in automotive technology. In this episode, you'll learn: How Stephen's early sales experience helped build the resilience needed for entrepreneurship What it took to scale Pocket Expert to nearly 600 dealership rooftops with a lean team Why strong partnerships and team culture are critical to long-term success How customer communication technology has evolved across fixed operations What leaders should consider when deciding whether to scale, partner, invest, or exit Whether you're building a business, leading a team, or navigating growth in automotive, this episode offers a candid look at the realities of entrepreneurship and the lessons learned along the way.