Cyberbetrug boomt – aber Banken lassen Opfer oft im Stich | 2026 | Kassensturz | SRF

The number of reported cyber fraud cases has more than doubled since 2020, reaching over 42,000. The Swiss consumer affairs program "Kassensturz" presents the case of Chloé: cybercriminals siphoned 25,000 Swiss francs from her account, but the police were only able to recover 10,000. Are banks failing to adequately protect their customers from cyber fraud? The police criticize the lack of cooperation in cyber fraud cases. Experts are calling for increased investment in customer protection. In Great Britain, banks are now legally obligated to compensate victims. Since then, fraud cases have declined significantly. In an interview, the Swiss Bankers Association addresses the critical questions posed by "Kassensturz." For more exciting reports, subscribe here: 🔔 https://www.youtube.com/SRFKassenstur... ----------------------- You can find the article accompanying the video here: 📰 https://www.srf.ch/sendungen/kassenst... Playlist with more reports:    • Kassensturz | Reportagen über Konsum, Geld...   ----------------------- ► Every Tuesday: Independent product and service tests ----------------------- Kassensturz is the independent magazine for product and service tests in the areas of consumer goods, finance, and employment. Simply and humorously presented facts, clear opinions, and cheeky questions for product managers. We compare the best-selling products using various criteria and present the detailed test results on television and online. ---------------------- Netiquette and User Generated Content (UGC): ►https://www.srf.ch/social-netiquette #Kassensturz #cybersecurity #srf 00:00 «Kassensturz» at the Swiss Cyber ​​Security Days 02:38 A teacher's account is emptied 13:49 Banks are being held accountable in Great Britain 16:54 Interview with Richard Hess, Swiss Banking Association