Introduction to building customer loyalty online | Google Digital Marketing & E-commerce Certificate

This video is part of the Google Digital Marketing & E-commerce Certificate. If you’re curious about the latest trends in technology and business, a career in digital marketing & e-commerce is within reach. The program, created by Google employees in the field, is designed to provide you with job-ready skills in under 6 months to start or advance your career in digital marketing and e-commerce. Take the Certificate HERE: https://www.coursera.org/google-certi... Why earn a Google Career Certificate? ► No experience necessary: Learn job-ready skills, with no college degree required. ► Learn at your own pace: Complete the 100% online courses on your own terms. ► Stand out to employers: Make your resume competitive with a credential from Google. ► A path to in-demand jobs: Connect with top employers who are currently hiring. 00:00 Introduction 00:27 Welcome 01:08 Introduction to customer loyalty 05:47 Rewards programs 12:36 Dynamic remarketing 14:55 Post-purchase follow-up methods 20:07 Survey customers and ask effective questions 25:41 How to provide excellent customer service Subscribe HERE: https://goo.gle/subscribegcc #GrowWithGoogle #GoogleCareerCertificates #DigitalMarketing #Ecommerce