Einstein Next Best Action:Optimal Recommendations at the Point of Maximum Impact

Have you ever wished your CRM could tell you exactly what to do next? Well with Einstein Next Best Action, you can combine rules-based logic with powerful sources of insight to serve up actionable recommendations to employees and customers. Learn how insights from internal sources like Einstein Discovery, and from our partner ecosystem like IBM Watson and Aisera can be harnessed into focused, context-specific guidance for service, sales, and more. And finally, you don't want to miss us demo what will be in the newest release, as well as what's coming for this product in the next year.

Next Best Action: Maximizing Customer Value – Sergei Bulaev | Compass Tech Summit 2023
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Next Best Action: Maximizing Customer Value – Sergei Bulaev | Compass Tech Summit 2023

Agentforce NOW AMA: Build with React and Salesforce Multi-Framework
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Agentforce NOW AMA: Build with React and Salesforce Multi-Framework

Think Fast, Talk Smart: Communication Techniques
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Think Fast, Talk Smart: Communication Techniques

Gary Stevenson says Britain is FINISHED unless we fix this problem
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Gary Stevenson says Britain is FINISHED unless we fix this problem

Field Service Is Leaking Revenue in Five Places
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Field Service Is Leaking Revenue in Five Places

The FDE Playbook for AI Startups with Bob McGrew
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The FDE Playbook for AI Startups with Bob McGrew

TrailheaDX '19 Keynote - The Empowered Trailblazer: Continuous Innovation on the Salesforce Platform
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TrailheaDX '19 Keynote - The Empowered Trailblazer: Continuous Innovation on the Salesforce Platform

Agentforce NOW codeLive: Build Agentforce-Powered React Apps with Agentforce Conversation Client
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Agentforce NOW codeLive: Build Agentforce-Powered React Apps with Agentforce Conversation Client

Live Lessons in Levity and Leadership: Me2We 2025 Part 1
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Live Lessons in Levity and Leadership: Me2We 2025 Part 1

Agentforce Keynote: Become an Agentic Enterprise
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Agentforce Keynote: Become an Agentic Enterprise

Avicii, Dua Lipa, Coldplay, Martin Garrix & Kygo, The Chainsmokers Style - SUMMER DEEP HOUSE Mix
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Avicii, Dua Lipa, Coldplay, Martin Garrix & Kygo, The Chainsmokers Style - SUMMER DEEP HOUSE Mix

Leading in the Age of AI: A Conversation with NVIDIA CEO Jensen Huang | Global Conference 2026
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Leading in the Age of AI: A Conversation with NVIDIA CEO Jensen Huang | Global Conference 2026

6 Tips on Being a Successful Entrepreneur | John Mullins | TED
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6 Tips on Being a Successful Entrepreneur | John Mullins | TED

4 Hours of Deep Focus Music for Studying - Concentration Music For Deep Thinking And Focus
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4 Hours of Deep Focus Music for Studying - Concentration Music For Deep Thinking And Focus

Catholic Mass 101: Learn Every Part of the Mass and What It Means (w/ Fr. Mike Schmitz)
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Catholic Mass 101: Learn Every Part of the Mass and What It Means (w/ Fr. Mike Schmitz)

Einstein Next Best Action: Optimal Recommendations at the Point of Maximum Impact
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Einstein Next Best Action: Optimal Recommendations at the Point of Maximum Impact

The French Do Not Care About Work
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The French Do Not Care About Work

The AI Skills Nobody is Teaching (And Everyone Needs) | AI Expert Ethan Mollick
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The AI Skills Nobody is Teaching (And Everyone Needs) | AI Expert Ethan Mollick

Stanford University Lecture on Strategic Portfolio Management
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Stanford University Lecture on Strategic Portfolio Management

Smarter Field Service: From Request to Revenue | End-to-End Salesforce FSL + Agentforce Walkthrough
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Smarter Field Service: From Request to Revenue | End-to-End Salesforce FSL + Agentforce Walkthrough