SAÍ DO VOLANTE E FUI MANDAR NOS CAMINHÕES: O OUTRO LADO DA PROFISSÃO NA SUÍÇA 🚛

🚛 Every truck driver, at some point in their life, has cursed the guy in the office—the one who distributes the loads and plans the routes. Here in Switzerland, he's called a disponent; in Brazil, a dispatcher. I used to curse him too. But this week the tables turned: I was the one sitting in his chair. I left the wheel of Shrekão and ended up in a room with three screens and two phones, dispatching 10 trucks and more than 200 tons of iron a day to three branches. That's what it's like to be a Brazilian truck driver here: one day you're at the tip of the spear, the next you're the one wielding the spear. 🇨🇭 📦 In this video, you'll follow the entire day: arriving at 6 am to turn off the alarm and open the office in Oberentfelden, the system that shows the location of each of the 10 trucks in real time, planning the route that will be driven the next day—and the phone, which is the real terror of the room. Mid-morning, the bomb explodes: the salesperson sold 30 pieces of material, the driver arrived to deliver, and the customer said they only bought three. The driver still had another load to pick up at another branch in the afternoon. Who has to resolve this, in minutes, without ruining anyone's day? The dispatcher. And that's when it hits home: most of the time, the fault isn't theirs—it comes from above and rolls down like a domino effect until it explodes in the hands of whoever is driving. 👇 So, in your opinion: when a delivery goes wrong, is it the salesperson's fault, the dispatcher's fault, or the driver's fault at the end of the line? Subscribe and comment below. I read and respond. ⏱️ CHAPTERS 0:00 The salesman sold 30 pieces, the customer ordered 3 0:26 I used to curse the dispatcher, now I'm the dispatcher 1:53 The office in Oberentfelden and the 6 AM alarm 3:00 Three screens and a phone: the new work environment 3:36 What does the dispatcher do in Switzerland? 4:23 Whose fault is it when the delivery goes wrong? 5:25 The system that shows where each truck is 6:22 Three branches, 10 trucks and 200 tons of iron per day 7:41 Disarming the bomb: the driver stuck on the wrong delivery 8:19 The afternoon routine and the son in the office 10:31 The dispatcher's office window vs. the truck window 11:21 What I learned from the other side of the profession 📌 SUBSCRIBE TO CHANNEL 👉    / @newertonmazz   📌 SOCIAL MEDIA Instagram:   / newertonmazz   TikTok:   / newertonmazz   Facebook:   / newertonmazz   🌐 Official Website https://newertonmazz.com 📧 Business Contact [email protected] #truckerinswitzerland #shippingagentinswitzerland #truckerlife