A IA que FEZ o G4 ECONOMIZAR 400 MIL REAIS

I've always believed that technology should be an accelerator of results, not a fixed cost that limits growth. I realized we were paying too much for market solutions that delivered little, which is why we created our own customer service tool using G4OS and Lovable. In this video, I detail how this transition allowed us to jump from 8% to 40% automated resolution, saving hundreds of thousands of reais per year. I share the strategic vision and behind-the-scenes of this implementation at G4 Business, and I invite you to understand how artificial intelligence can be applied in practice to transform the efficiency and profitability of your business. ____________________________ 📸 Follow me on Instagram   / bruno.nardon   👍🏻 Subscribe to the channel and activate notifications so you don't miss more inspiring content about leadership, entrepreneurship, and high performance. ____________________________ I'm Bruno Nardon, co-founder of G4 Educação along with Alfredo Soares and Tallis Gomes. Together, we built the largest business school for entrepreneurs in Brazil. My career path has been built on practical experience: I co-founded Rappi Brasil, where I served as president and helped transform delivery services in the country, and Kanui, one of the leading e-commerce platforms for sporting goods in Brazil. I'm a partner at the venture capital fund Norte, with investments in over 70 startups, and I dedicate part of my time to identifying the right levers to accelerate business growth, something I also bring into the classroom at G4 Business. Besides that, I host the Papo de Gestão podcast and share the microphone with prominent figures on Extremos, both from G4. Here you'll find direct content about growth, strategy, management, and what truly drives a business to the next level. ____ Chapters 00:00 Hacking Support Tools 00:57 Public Launch of G4OS 01:39 AI in Strategic Redesign 02:41 The Challenge of In-House Support 04:14 Efficiency vs. Inefficiency 05:15 Technical Architecture: Lovable + Gemini 06:27 The AI ​​Masters Team 07:51 Demo: The G4 Desk Interface 10:30 Scaling to Human Support 14:09 Data Security and Vulnerabilities 18:55 How AI Learns on its Own 21:50 Savings of R$400,000 per Year