Inside LexisNexis | Building AI you can actually trust

AI is moving fast. In legal tech, getting it wrong isn’t an option. In this DevLab podcast episode, we’re joined by Min Chen, Senior Vice President & Chief AI Officer, and Serena Wellen, Vice President of Product Management at LexisNexis. They share how AI is built in a high-stakes domain where trust and accuracy matter every day. From early NLP systems to modern GenAI, the conversation covers how LexisNexis approaches AI quality, collaboration between product and data science, and building AI fluency across teams. If you’re building AI products in regulated or high-impact environments, this episode offers a grounded look at what responsible AI looks like in practice. 00:00 Introduction to AI in legal tech 01:21 Min Chen's journey in technology 04:42 Serena Wellen's unique path from law to tech 08:07 Evolution of AI: from NLP to multi-agent systems 11:06 Legal perspective in product innovation 15:31 Collaboration between product and data science 21:15 Building AI fluency across teams 24:48 Inspiring teams through problem solving 27:45 The role of AI in legal innovation 31:33 Grounding AI in user needs and trust 36:26 Fostering a culture of experimentation 42:19 Learning and collaboration in teams Read more about LexiNexis: https://hackajob.com/company/lexisnex...