Fixing a Paper Jam | HP PageWide Enterprise Printers | HP Support

Learn how to fix a paper jam on HP PageWide Enterprise Printers. Chapters: 00:00 Introduction 00:07 Paper flow diagram 00:40 Causes of paper jams 01:13 Remove paper, debris, and additional trays from the paper path 01:50 Dead zone info 02:06 Run advanced jam recovery utility 02:32 Perform encoder cleaning procedure 03:33 Check roller health for possible replacement 03:52 Replacing pickup roller guide For other helpful videos go to    / hpsupport  . More support options for your HP device are available at https://hp.com/support. For step-by-step guidance, connect with our Virtual Agent: https://virtualagent.hpcloud.hp.com/?... Continue the Conversation: SUPPORT FORUM: https://hp.care/SupportForums FACEBOOK: https://hp.care/FacebookSupport TWITTER: https://hp.care/TwitterSupport INSTAGRAM:   / hp   LINKEDIN:   / hp   #HP #HPSupport #HPPrinters SUBSCRIBE:    / hpsupport   SHOP NOW: https://www.hp.com/online-store HP PARTS STORE: https://parts.hp.com About HP: HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. This video was produced by HP. Fixing a Paper Jam | HP PageWide Enterprise Printers | HP Support    • Fixing a Paper Jam | HP PageWide Enterpris...