Troubleshooting a Savi's Workshop Lightsaber Hilt from Galaxy's Edge

A Savi's Workshop lightsaber hilt from Galaxy's Edge was not working. In this video I go through several steps to troubleshoot the hilt identifying the problem and repairing it. Before making any attempt to repair merchandise from Galaxy's Edge you should contact Disney Parks Merchandise Guest Services and describe to them the problem you are experiencing. It is possible that they will be able to replace your item. To contact Disney Parks Merchandise Guest Services please call (877) 560-6477 or email [email protected]. [https://help.shopdisney.com/hc/en-us/...] I believe the creator of the "Batteries" meme image was Acebaur on the Galaxy's Edge discord server (http://swgediscord.com). The replacement ribbon cable is a 8-pin, 0.5mm pitch, 150mm long forward-direction ribbon cable. These can be found online through sites like eBay and Amazon. My Galaxy's Edge research spreadsheet, which includes the pinout of the broken ribbon cable, can be found here: https://docs.google.com/spreadsheets/... 0:00 Contact Disney First! 1:37 What's Gone Wrong? 13:12 Hilt Disassembly 18:20 Testing a Suspect Part 23:23 Replacement and Reassembly 30:25 Testing The Fix