The Big Shift 2026: Where Workforce Change Is Creating Cost, Risk and Opportunity

Australia’s shift-based workforce is undergoing a fundamental transformation. From changing work patterns and rising poly-employment to shifting worker sentiment and the growing role of AI, the way frontline teams operate is evolving quickly. In this session, we unpack the key findings from the Big Shift Report and explore what these changes mean for labour cost, retention, and workforce stability. With insights from Dr Shashi Karunanethy, we’ll connect the data to real-world implications for businesses navigating ongoing economic pressure. What you’ll learn: The key workforce and labour market shifts shaping Australia today How changing work patterns (including multi-job workers) are impacting availability and retention What worker sentiment and economic pressure mean for staffing and cost management Why AI is creating both opportunity and uncertainty in frontline work Where these trends are creating cost pressure, risk, and opportunity across your workforce Practical ways to better understand and respond to these shifts in your business