XXXLutz: Österreichischer Möbelriese verärgert Kundschaft | 2026 | Kassensturz | SRF

Incorrect doors in the wardrobe, defective sofas, and long waiting times: Complaints about the furniture giant XXXLutz are piling up on the Swiss consumer program "Kassensturz." The Austrian furniture store is known for its low prices – and has been expanding rapidly in Switzerland since 2018 with the acquisition of Conforama, Möbel Pfister, and Lipo. How much can a retailer get away with? ... For more exciting reports, subscribe here: 🔔 https://www.youtube.com/SRFKassenstur... ----------------------- You can find the article accompanying the video here: 📰 https://www.srf.ch/sendungen/kassenst... Playlist with more reports:    • Kassensturz | Reportagen über Konsum, Geld...   ----------------------- ► Every Wednesday: Independent product and service tests ----------------------- Kassensturz is the independent magazine for product and service tests in the areas of consumer goods, finance, and employment. Simply and humorously presented facts, clear opinions, and cheeky questions for product managers. We compare the best-selling products using various criteria and present the detailed test results on television and online. ---------------------- Netiquette and User Generated Content (UGC): ►https://www.srf.ch/social-netiquette #Kassensturz #srf