💡Learn more about AI Co-pilot & CX Scoring.

Join us for an exclusive walkthrough of our newest workspace upgrades: the AI Co-pilot add-on and CX Scoring!In this session, we will show you how to move beyond traditional, low-response customer surveys and use AI to automatically measure the success of your conversations. We will also dive deep into the AI Co-pilot toolkit designed to streamline your team's daily workflow and boost productivity.What we will cover: CX Scoring: Automatically analyze and rate your resolved chats based on customer sentiment, issue resolution, and service quality. AI Translation: Instantly translate incoming and outgoing messages to break down language barriers. Conversation Summary: Get your team up to speed instantly by automatically summarizing long chat threads. AI Template Writer & Editor: Intelligently draft, review, and generate ready-to-use templates with a professional tone. Knowledge Base Storage: Learn how to effectively use the knowledge base storage function to power your automations.