Salesforce and Slack | Meet the Slack-First Customer 360

Salesforce and Slack have joined forces to create the Slack-First Customer 360. Now it’s easier than ever to connect customers, employees, and partners with the conversations, apps, and data that power digital workflows for an all-new way to work - and when work flows customer success grows. Check out the video to learn more. 0:00 - Intro 0:16 - What is Slack? 0:49 - What are Slack Channels? 1:32 - Slack Video, Voice & Screen Recordings 2:02 - What are Slack Huddles? 2:34 - How to Use Slack Search 2:52 - How to use Slack Connect 3:29 - Slack App Directory and Integration 4:06 - What is Slack Workflow Builder? 5:19 - Slack-First Customer 360 Vision / How to use Slack and Salesforce together 5:36 - Slack-First Marketing / How to use Slack for Marketing 6:45 - Slack-First Sales / How to use Slack for Sales 8:17 - Slack-First Service / How to use Slack for Customer Service Try Slack for FREE: https://slack.com/get-started?placeme... #Salesforce #Slack #SuccessAnywhere Success Anywhere means coming together safely from wherever we are to share new ideas and innovation. Subscribe to Salesforce: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: Website: https://www.salesforce.com/ Facebook:   / salesforce   Twitter:   / salesforce   Instagram:   / salesforce   LinkedIn:   / salesforce   About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer."