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#SalonManagement 🎁 LINE Special Gift (Repeat Rate Increase Key Items Checklist + 27 Great Bonuses) After registering on LINE via the link below, you will receive the "Repeat Rate Increase Key Items Checklist" and "27 Great Bonuses" introduced in this video. https://salon.elite-business.jp/line/... 📌 What you will learn from this video ✔ The mindset of customer service that leads to repeat business from the first visit ✔ The real reason why the next appointment isn't the only deciding factor ✔ The foundation of counseling that elicits customers' true feelings ✔ How to create a customer service flow that is easy for staff to replicate These are explained clearly and practically with concrete examples. ⏰Table of Contents for this Video 00:00 Reasons why customers visit once but not again 00:44 Self-introduction 01:21 Differences between salons with high and low repeat customer rates 02:15 Why it's difficult to get honest feedback on the first visit 03:29 Why creating a comfortable atmosphere for conversation is important 03:40 Characteristics of salons that are "not bad, but won't come back" 04:29 Points to review to increase repeat customer rates 04:45 ① Greetings that create a good impression upon arrival 05:37 ② Proposals that build trust as a professional 06:07 ③ Reducing anxiety by explaining the day's schedule 06:58 Common mistakes in counseling 07:41 Reasons why it's difficult to ask for a next appointment 08:26 What is a customer service model that even staff can replicate? 09:11 Summary of today's session 09:42 Introduction to the checklist of important items for increasing repeat customer rates 📍This channel is about "Mindset x Management x A learning platform for salon owners themed around "AI" We deliver business know-how to make a monthly income of 1 million yen a reality, along with real-world examples. 👨‍🏫 Online School Hosted by: Elite Salon Business Course (Management) AI x Salon Academy (AI Utilization) 📲 Social Media Instagram:   / mariko_ai.salon   Threads: https://www.threads.com/@mariko_ai.salon 🤝 About MARIKO Started a salon and achieved annual sales of 450 million yen Started businesses in 8 countries worldwide 🇨🇭🇯🇵🇨🇳🇹🇼🇺🇸🇫🇷🇵🇹🇦🇺 Host of Elite Salon Business Course (Salon Management) AI x Salon Academy Organizer (AI-powered) Executive Advisor (Selection process) Japanese-English Bilingual (TOEIC 975) ⋆┈┈┈┈┈┈┈┈┈┈┈┈┈⋆ Operating Brands ⋆┈┈┈┈┈┈┈┈┈┈┈┈┈⋆ ♡ Marie Lash Japan: https://marierushlash.com/ ♡ MARIE DESIGN:   / marie.salon.design   ♡ MARICO SALON: https://marico-salon.com ======================== #SalonManagement #SalonOwner #BeautySalon #RepeatCustomerRate #SalonCustomerAcquisition #SalesIncrease #CustomerServiceImprovement #Counseling #NextAppointment #Staff training