Das BESTE Service Center Europas? Concorde überrascht die Camping-Welt!

Seen at: Concorde Reisemobile GmbH Concorde-Straße 2-4 96132 Schlüsselfeld-Aschbach +49 9555 9225 0 [email protected] https://www.concorde.eu/ What does premium service for motorhomes really look like? This video exclusively presents the brand-new Concord Service Center – one of the most modern facilities in Europe for luxury motorhomes. It shows how Concord, with an investment of over ten million euros, is taking its entire service to a new level. From the modern customer reception area and highly specialized workshops to its own body shop, paint shop, and retrofit department, you'll get a unique behind-the-scenes look at a manufacturer that is completely rethinking motorhome service. Even upon entering the new Service Center, it's clear that this is more than just a place for repairs. Customers will be welcomed in a modern lounge, where they can work in a pleasant atmosphere, enjoy refreshments, or relax while waiting for their vehicle. Right next door is the so-called "dialogue reception" area. Together with experienced service staff, each motorhome is inspected in detail, all requests are documented, and all work is precisely planned. This ensures maximum transparency and short communication channels. The new workshops are an absolute highlight. Numerous service bays are available, specially designed for large luxury motorhomes and campervans. Even vehicles up to twelve meters in length can be serviced without any problems. Modern lifting technology, spacious halls, optimal lighting, and air-conditioned workstations create perfect conditions for high-quality repairs and maintenance. New customer parking spaces, including a barbecue area and lounge, will also be built, making service visits significantly more pleasant. The new specialization of the staff is particularly exciting. Instead of trying to do everything at once, dedicated teams focus exclusively on bodywork, painting, retrofitting, or standard service work. This allows repairs to be carried out more quickly and further enhances quality. Even severe accident damage with damaged side panels or front sections is completely repaired in-house. This impressively demonstrates how complex the repair of modern sandwich constructions is and why such work should only be carried out by specialized workshops. Another focus of the video is the numerous retrofit options. Owners of older Concord motorhomes can upgrade their vehicles with current facelifts, modern LED headlights, new step systems, MirrorCam systems, air suspension, air conditioning, and many other technical improvements. Even individual customer requests can often be implemented directly at the factory. Thanks to the close collaboration between development, production, and service, many vehicles remain technically state-of-the-art for years. The ultra-modern paint shop is also impressive. Huge paint booths, multiple preparation bays, and professional extraction systems enable perfect paint finishes, even on the largest motorhomes. The video also explains how high-quality repairs are carried out and why even extensive damage can be repaired virtually invisibly. A flawless appearance plays a crucial role, especially in the premium segment, which is why Concord maintains particularly high quality standards in this area. Training is also a key focus. Concord is investing specifically in the new profession of caravan and motorhome technician. The apprenticeship combines bodywork, electrical work, furniture construction, plumbing, and many other areas into a versatile career with excellent future prospects. It also highlights the importance of qualified specialists for the increasingly complex technology of modern motorhomes. For camping, caravanning, and vanlife enthusiasts, this video offers unique insights into the daily operations of a premium manufacturer. Anyone wanting to know how high-quality motorhomes are maintained, repaired, modernized, and prepared for many more years of travel should not miss this exclusive tour. In addition to fascinating background information, there are numerous tips on servicing, maintaining value, retrofitting, and professional repairs of high-end motorhomes. This video will demonstrate why a high-performing factory service department will be a decisive factor for many motorhome owners when purchasing a vehicle.