Do Your Clients Want OpenClaw? Here's What AI-Enabled MSPs Should Say.

Are you an MSP leader looking to stay up on all things AI? Follow our Field Notes: https://fieldnotes.lemhi.ai/ Clients are watching agentic AI tools do miraculous things on YouTube — and asking their MSP to install them. Saying "no" makes you the department of no. Saying "yes" hands an unproven agent access to email, calendars, and bank accounts. This episode covers the third option: pull the thread on what the client actually wants, redirect to a controllable tool, and educate on risk without killing innovation.