HVAC: Annual Revenue per Active Customer Explained | See If Growth Comes From Better Customers

Two HVAC companies can generate the same total revenue but operate very differently. In this video, I show how to calculate Annual Revenue per Active Customer so HVAC owners and executives can understand whether growth is coming from more customers or more valuable customers. We walk through two ways to calculate the KPI and show why active-customer revenue gives a much clearer picture than revenue alone. If you want the file used in this video, you can download it here: https://hi.switchy.io/uIwH If you have any content ideas, or need some help with your data, setup a time to chat here: https://www.databoards.io/chat If you have any questions, email me at: [email protected], or just comment below