Evolution of ISO with Rob

In this episode of Exploring Standards, host Jess is joined by Rob Clements, CEO and Director of Assent Risk Management, for a fascinating discussion on how ISO consultancy has evolved over the past 20 years. Rob shares how he entered the industry from an IT background during the rise of ISO 27001 and information security management systems, a very different route from the traditional quality management pathway. Together, Jess and Rob explore the journey from paper-based management systems and ring binders to shared drives, specialist software platforms, and remote collaboration tools that have transformed the way organisations implement and maintain ISO standards. The conversation also examines how client ownership has changed over time, with businesses now taking a much more active role in managing their own compliance systems. Rob discusses the growing trend of outsourced compliance functions, including Data Protection Officers and Quality Managers, and the value they can bring to organisations. Finally, the episode explores the role of artificial intelligence in ISO consultancy, from the productivity gains and efficiencies it can deliver to the risks of over-reliance. Rob shares why, despite rapid technological advances, human expertise, judgment, and experience remain essential to achieving meaningful compliance and successful certification. Connect with Assent: LinkedIn:   / associate-enterprises-ltd-t-a-assent   Facebook:   / assentuk   Youtube:    / @assentriskmanagement3446   Instagram: @assentriskmanagement