Versicherungsbetrug bei Visana: Broker täuscht Familie | 2026 | Kassensturz | SRF

Visana harasses family over health insurance An insurance broker takes out health insurance policies with Visana for an entire family – without their signature or consent, and using falsified information. The family immediately complained, but the insurance company refused to budge and instead threatened them with garnishment. Visana only resolved the case after more than two years. Health insurance brokers – problem unresolved Stricter rules have been in place for the brokering of health insurance policies for a year and a half. Despite mandatory registration for brokers and capped commissions, consumer complaints are not decreasing. What is the Financial Market Supervisory Authority (FINMA) doing? Bettina Ramseier discusses this with Markus Geissbühler, Head of Supervision of Insurance and Intermediaries at FINMA. For more exciting reports, subscribe here: 🔔 https://www.youtube.com/SRFKassenstur... ----------------------- You can find the article accompanying the video here: 📰 https://www.srf.ch/sendungen/kassenst... Playlist with more reports:    • Kassensturz | Reportagen über Konsum, Geld...   ----------------------- ► Every Tuesday: Independent product and service tests ----------------------- Kassensturz is the independent magazine for product and service tests in the areas of consumer goods, finance, and employment. Simply and humorously presented facts, clear opinions, and cheeky questions for product managers. We compare the best-selling products using various criteria and present the detailed test results on television and online. ---------------------- Netiquette and User Generated Content (UGC): ►https://www.srf.ch/social-netiquette #Kassensturz #insurancefraud #srf 00:00 Visana harasses family over health insurance 06:54 Health insurance brokers – problem unresolved 08:14 Interview with Markus Geissbühler, Head of Insurance Supervision at FINMA