Introduction to Request Types in Jira Service Management

If you are working in Jira Service Management and you are wondering what Request Types are and how to use them, then this is the video for you. In this video, I go over the difference between a request type and an issue type, and then I show how you create, edit and work with request types in your JSM project and how that looks in the Portal. #requesttype #jiraservicemanagement #jsm #atlassian #atlassiancreator #jira