E10: Making the NEXT Customer Experience the Best

Charlotte joined us to talk about the NEXT Warehouse and how she and the team are working hard to deliver parcels on time, in full and as quickly as possible to NEXT customers. Watch the full episode to learn about the life behind a NEXT delivery! 00:00 Intro 01:06 What is your role as a Site Manager? 06:07 What does a week at Elmsall look like? 07:03 What challenges do you have to overcome? 08:08 What is the ultimate goal of Distribution? 09:12 When will Elmsall 3 come online? 11:35 How did you become a Site Manager at Distribution? 18:24 The benefits of working in a strong team 21:32 What is the role of a Warehouse Operative? 26:01 How the NEXT culture impacts the local community 26:59 What does the future hold for Charlotte? 28:36 Working through tough economic times 30:24 NEXT never stands still Don't forget to subscribe, like, and share to stay updated with our latest episodes! Pursue your ambition and join the NEXT team → https://careers.next.co.uk/ Follow us! Instagram:   / lifeatnext   TikTok:   / lifeatnext   Facebook:   / lifeatnext   LinkedIn:   / lifeatnext   #podcast #podcasts #podcasting #podcaster #podcasting