Before you speak: Communicate with intention | WEBINAR
00:00 Welcome and Intentions 01:09 Create a Quiet Space 03:02 Healthcare Stress and Communication 05:18 Workplace Body of Water 07:29 Today’s Three Takeaways 08:09 Find Your Communication Superpower 10:44 Superpower Stories Daisy and Kyle 13:09 Guided Superpower Questions 19:20 Name It and Share It 22:47 Spot a Habit to Change 25:08 Early Warning System Cues 29:28 Pause Breathe Choose Technique 32:16 Step Away or Speak Neutral 35:18 Replay the Moment Differently 39:48 Key Lessons and Ripple Effect 42:01 Q and A Practical Scenarios 52:45 Closing and Next Steps Want to see more videos and content from SafeCare BC? Subscribe to our channel and follow @SafeCareBC on all social media channels.
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