Webinar AFTCC "Gestion du conflit, de la colère et de l'agressivité"

Whether in the workplace or on the street, aggression can quickly overwhelm us. How can we manage our emotions when faced with verbal abuse? The solution lies in psychological tools drawn from psychology, CBT (Cognitive Behavioral Therapy), communication, and emotion management techniques. This allows us to avoid escalating a tense situation, to react more effectively to difficult people, and more. This webinar, organized by the French Association for Behavioral and Cognitive Therapy (AFTCC), addresses these issues.