SubSummit x Flowspace | The Operational Reset: What it Takes to Scale Physical Subscription

What does it actually take to scale a physical subscription brand without burning through capital or headcount? At SubSummit 2026, Flowspace CEO Ben Eachus sat down with Joe Stilphen (CFO/COO, Reel Paper & HoldOn) and Lars Spaten (CEO, Fabula Coffee) to talk through the operational realities of scaling subscription commerce — from cash conversion cycles and LTV:CAC to inventory strategy and choosing the right 3PL. Topics covered: The #1 operational problem physical subscription brands don't see coming How to optimize your cash conversion cycle to fuel growth What separates subscription brands that scale from ones that stall Why visibility is a working capital issue, not just a logistics one Running a multi-brand business lean — without adding headcount Whether you're early-stage or scaling fast, this conversation is for any subscription ecommerce brand serious about getting operations right. 🔗 Read the full SubSummit recap: https://flow.space/blog/subsummit