6 Insane Hacks to Speed Up Your Support Response Time in Zendesk

In this video, we're going through our list of 6 hacks for speeding up your support response time in Zendesk. Which one of these tools are you using and how have you set up your email channel? Help grow the channel: https://www.youtube.com/@dominiccx?su... Here's what we cover: 00:00 - 00:23 - Intro 00:23 - 01:45 - Define Teams 01:45 - 02:47 - Define Request Types 02:47 - 03:58 - Apply an AI for triaging 03:58 - 05:09 - A word from our sponsor 05:09 - 06:56 - Integrate 3rd Parties 06:56 - 08:35 - Use Omnichannel Routing 08:35 - 09:48 - Use Simple Views 09:48 - 10:02 - Outro Get some ebooks to learn how to get more out of your Zendesk and customer service system in general: https://roca.work/learn Get a ballpark here: https://roca.work/offers My email is: [email protected]