FIN Podcast: "UK PSR Reimbursement, 1 Year Later" (Episode 10)

“If I hold a [money] laundering account... actually what I'm looking at is fraud now because I'm going to have to pay 50% of that back because somebody's been defrauded.” One year after the UK PSR reimbursement requirement for APP fraud, Martin Woods, Chair of the Global Compliance Institute, and host, Nick Parfitt reflect on the impact of this shift. With 40 years of crime investigation under his belt, Martin shares his candid thoughts on how regulation has shifted the financial burden of fraud to the industry, making payment service providers "second-party victims." During the conversation, Martin also shares why it’s vital for the AML and fraud industries to pool their expertise to mitigate financial losses and avoid regulatory scrutiny. CHAPTERS: 0:00 Intro 0:41 Martin’s background and experience 1:24 How UK AML laws developed 3:11 PSR rules and new bank incentives 4:13 First-party fraud and the casino analogy 6:06 Low vs high value fraud and mule confusion 7:57 Blurring the line between fraud and AML 10:19 Culture, PNL impact, and league tables 11:40 Using data and AI to spot fraud 14:12 KYC, insurance checks, and basic failures 16:04 Talking to customers about blocked payments 18:37 Why criminals abandoned armed robbery 19:39 What PSR stats reveal about firms 23:33 Investment scams and red-flag keywords 25:54 Data science informed by investigator thinking 27:37 Virtual addresses and connected accounts 29:26 APP fraud insurance and compliance gaps 32:03 Three key controls for financial institutions