Supporting Others, Sustaining Yourself: Trauma Informed Care in Action
This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org. Hosted on February 11, 2026, the training was delivered by Jasmine Griffin, Training Officer, Switchboard, and Jenna Christie-Tabron, Senior Training Officer, Switchboard. Resettlement work is deeply meaningful and impactful, but it comes with challenges such as complex client needs, evolving organizational dynamics, and difficulties sustaining personal well-being. This workshop offers trauma-informed strategies to help staff recognize and manage compassion fatigue while maintaining healthy professional boundaries. This session included discussions using real-world scenarios that will challenge participants to explore practical strategies for self-care, peer support, and sustained engagement in their work. After watching this webinar recording, you will be able to: Describe how sustained empathy and commitment to clients can impact emotional well-being Identify signs of compassion fatigue and moral distress in yourself and others Apply core trauma-informed strategies for setting and maintaining healthy professional boundaries Implement self-care techniques and peer support approaches in your day-to-day work to reduce isolation and support well-being Who Will Benefit? - Community members who support newcomers Service providers working with newcomers Level: Intermediate
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