Why Lionakis Invested in Knowledge Management to Scale Quality and ConsistencyClips

Laura Knauss, President and Chief Practice Officer at Lionakis, and Kristina Williams, Director of Design Technology at Lionakis, explain the strategic decision behind formalizing knowledge management at the firm — and why the timing was right after years of investing in the business side while practice-side consistency lagged behind. Kristina reflects on how she had been doing knowledge management for years without knowing it, and how a pivotal moment at KA Connect changed her entire view of what was possible at Lionakis. Christopher Parsons draws out the through line: Kristina was consistently redesigning bootcamp to keep pace with change, while practice-side learning and development wasn't keeping up — until now. Listen to the full episode of Smarter By Design "Modernizing Learning to Scale Quality at Lionakis" hosted by Christopher Parsons, founder and CEO of Knowledge Architecture, in conversation with Laura Knauss and Kristina Williams from Lionakis: https://www.knowledge-architecture.co... Watch or listen to this episode via YouTube, Spotify, Apple Podcasts or wherever you get your podcasts. 📺 🎧 YouTube:    • Smarter by Design Podcast   📺 🎧 Spotify: https://open.spotify.com/show/6PsZJD9... 🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast... #smarterbydesign #knowledgemanagement #podcastforarchitects #architects #architecture Chapters: 00:00 The gap between business investment and practice investment 02:33 What "business investing" actually meant at Lionakis 03:15 Doing knowledge management without knowing it 03:59 KA Connect as a pivotal moment for Kristina's vision 05:10 Laura becomes CPO — and Kristina steps into KM 05:42 DT was adapting; practice-side L&D wasn't keeping pace == Learn More == 🚀 Synthesis, the Intranet, LMS, and AI Search Solution for AEC: https://www.knowledge-architecture.com/ 📬 Subscribe to the "Smarter By Design" newsletter: https://www.knowledge-architecture.co... 🔔 Subscribe to our channel:    / @knowledgearchitecture   == Related Videos == Smarter By Design Podcast:    • Smarter by Design Podcast   AI-Powered Knowledge Management:    • KM 3.0 Basics: AI-Powered AEC Knowledge Ma...   Synthesis Intranet + LMS Tours:    • Synthesis in Action: AEC Intranet Tours