Why listening well is harder—and more powerful—than you think, with Guy Itzchakov, PhD

Most people think they’re good listeners. But really listening well is harder than it seems. Guy Itzchakov, PhD, talks about what distinguishes high-quality listening from just staying quiet while someone else talks; how feeling heard affects speakers’ emotions, attitudes and relationships; why high-quality listening can reduce defensiveness during disagreements; and whether AI chatbots will ever be good listeners. __________________________________ The American Psychological Association is the leading scientific and professional organization representing psychology in the United States, with more than 190,000 researchers, educators, clinicians, consultants and students as its members. To learn more about APA visit http://www.apa.org Follow APA on social media: Facebook   / americanpsychologicalassociation   Twitter   / apa   LinkedIn   / american-psychological-association   Instagram   / apa_org   Threads https://www.threads.net/@apa_org